Your account at E2Bet Privacy Our Priority

Welcome to E2Bet. This Privacy Policy explains what personal data we collect when you use the E2Bet platform, how that data is used, and how we keep it secure. Our Privacy Policy is built in accordance with international data protection standards.

E2Bet believes your personal data belongs to you. We collect only what is genuinely necessary to deliver our services — nothing more. No excess data is collected, and your information is never sold to third parties without your consent.

This Privacy Policy applies to the E2Bet website, mobile app, and all digital services. By using any E2Bet service, you are deemed to have accepted the terms of this Privacy Policy.

E2Bet collects several types of data. The table below provides full details:

We never collect your full bank account number or card CVV. Sensitive payment information is processed directly on the payment gateway provider's servers.

E2Bet collects data through various methods. In all cases, the collection process is transparent and done with your knowledge.

• At Registration: Information you provide when creating an account is collected at the time of registration.
• During the KYC process: Information is extracted from documents uploaded for identity verification.
• Via Transactions: A record is automatically saved for every deposit and withdrawal transaction.
• While Playing Games: Your gaming sessions, bet amounts, and results are logged automatically.
• Cookies & Tracking: Technical information is collected through cookies while you browse the website.
• Via Support Communications: Support conversations via chat or email are recorded.

E2Bet uses your data only for specific, legitimate purposes. It is never used for unauthorized or unnecessary activities.

• Account management: Your data is used to create, verify, and secure your account.
• Transaction Processing: Financial information is required to process deposits, withdrawals, and bonus payouts.
• Legal obligations: Data is retained to comply with anti-money laundering laws and regulatory requirements.
• Fraud Prevention: Technical data is analyzed to detect and prevent suspicious activity.
• Service Improvement: Usage patterns are analyzed to improve your gaming experience.
• Promotional Communications: To keep you informed about bonuses and offers — though you can opt out of these communications at any time.
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.

E2Bet shares your data with third parties only on a strictly limited, need-to-know basis. The cases where this applies are detailed below.

• Payment Provider: Necessary data is shared with payment processors including bKash, Nagad, and Rocket to complete transactions.
• Legal authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Game Provider: Game software companies may access gameplay data, but solely for the purpose of operating the games.
• Security Auditor: Approved third-party security specialists may access limited data for the purpose of platform security testing.

E2Bet protects your data using industry-leading technology. Our security infrastructure is continuously updated and tested.

• 256-Bit SSL Encryption: All data transfers are secured with banking-grade encryption.
• Two-Factor Authentication (2FA): OTP verification is mandatory when logging into your account.
• Data Masking: Sensitive details such as card numbers or mobile numbers are only partially displayed on the dashboard.
• Regular Security Audits: Third-party experts conduct regular audits of E2Bet's systems.
• Suspicious Activity Monitoring: Automated systems operate 24/7 to detect unusual login activity or transactions.
• Data Backup: All data is regularly stored in encrypted backups.

Please note that no method of transmission over the internet is 100% secure. We strongly recommend keeping your password strong and never sharing it with anyone.

The E2Bet website and app use cookies. Cookies are small data files stored on your device that help enhance your browsing experience.

You can disable cookies in your browser settings, though doing so may affect the functionality of certain features. Essential cookies remain active at all times as they are required for the site to operate.

Under E2Bet's Privacy Policy, you have several important rights regarding your personal data.

How long E2Bet retains your data depends on the type of information and applicable legal requirements. We never hold data longer than necessary.

• Account information: Retained for a minimum of 5 years after account closure for legal compliance purposes, and while the account remains active.
• Transaction Records: Financial regulations require a minimum retention period of 7 years.
• KYC documents: Retained for up to 5 years after account closure.
• Gaming Logs: Retained for up to 3 years, after which it may be anonymized and used for analytics.
• Support Chat: Deleted 2 years after last contact.

Due to legal obligations, some data may not be deletable before a specified retention period has passed. Once that period expires, the data is automatically deleted or anonymized.

E2Bet is strictly prohibited for users under 18. We never knowingly collect data from minors.

If you become aware that a minor is using E2Bet, please notify our support team immediately. We will take strict action in such cases.

E2Bet may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• Website Notice: A notice will be published on the website prior to any changes taking effect.
• Email or SMS: Registered users will be notified directly.
• Last updated: Changes will be indicated by a "Last Updated" date at the top of the page.

Continued use of E2Bet after an updated policy is published will be considered acceptance of the new terms. Please read any policy change notices carefully.